Our website has committed itself to protect the personal data of its customers. The necessary processing of your personal data is subject to these terms and the provisions of the Greek law (L. 2472/1997 as it is valid and it has been supplemented by the decisions of the Authority for Personal Data Protection, the Presidential Decrees 207/1998 and 79/2000) and the European law (Directive 95/46 EC and 97/66/EC). Subject to the provisions of the Article 7A p. 1, c. b, v. b of the Law 2472/1997, our website does not distribute to any third natural or legal person, organization, corporation any information concerning its users and customers.
Any user/customer can browse our website without giving any personal information. Only, on the receiving/filling of an order, our website requests the necessary, relevant information in order to carry it out. “Cookies”* may be used in order to enhance your experience.
Types of information we collect
MABELY PRIME HOTELS S.A. collects information about our guests and visitors to our web-sites so that we can provide an experience that is responsive to our guests' and visitors' needs. We endeavor to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children, and other information necessary to fulfill special requests (e.g., health conditions that require special room accommodations).
MABELY PRIME HOTELS S.A. may also collect non-personally identifiable information about you, such as your use of our web-site, communication preferences, travel habits, aggregated data relative to your stays, and responses to promotional offers and surveys.
Purpose for collection, processing, and disclosure
Collection & Use
MABELY PRIME HOTELS S.A. is fully committed to providing you with information about the collection and use of personally identifiable information (PII) furnished by, or collected from, visitors while using our web-site, products and services. It is our practice not to ask you for information unless we need it or intend to use it. Some of the primary purposes for collecting your PII are as follows:
providing services such as processing a transaction (e.g., making a reservation, fulfilling a request for information, or completing a product order)
marketing and communications with you in relation to the products and services offered at Mabely Grand Hotel by MABELY PRIME HOTELS S.A., our strategic marketing partners, and other trusted third parties
performing market research via surveys to better serve your needs, improve the effectiveness of our web-site, your experience, our various types of communications, advertising campaigns, and/or promotional activities
You will always be offered the choice not to submit your PII or to decide what communications you want to receive from us.
In some cases your permission will be implied from the nature of the service requested or transaction undertaken. For example, MABELY PRIME HOTELS S.A. may collect and use personally identifiable information that you volunteer, or behavioral data or information collected in the aggregate. In addition, your permission will be deemed given for communications from us that are necessary to fulfill transactions and services that you request.
Access to personally identifiable information
To ensure that your personally identifiable information (PII) is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e-mail address changes, or you wish to add an additional method for us to communicate with you). If, upon review, you wish to remove your PII from our database, we will endeavor to honor your request consistently with applicable law. Occasionally, information that you request to be removed will be retained in certain files for a period of time in order to properly resolve disputes or to troubleshoot technical problems.
Cookies are designed to save you time because they help us to provide you with a customized experience without you having to remind us of your preferences each time you return to our web-pages. Cookies of the Mabely Grand Hotel web-site are not designed to damage your files, nor can they read information from other files on your computer hard drive.
Cookies can also help us provide you with a personalized on-line experience in the following ways:
they remember your user name and password for future visits so log-in is easier and faster
they ensure you are provided with the appropriate frames and content
they ensure you obtain all requested information
they help us deliver communications that are relevant and responsive to your interests
by telephone: +30 26950 41302 by fax: +30 26950 41301
by writing to us at:
MABELY PRIME HOTELS S.A.
Amerikis 23 St., 10672, Athens, Greece
Attention: Marketing - Consumer Affairs - Privacy
Revised: 25 May 2018